The Impact Of Feedback On The Workplace - 785 Words

During individual’s professional development process, he or she needs feedback for the purpose of continuous learning and growth. This week’s articles provide a comprehensive introduction to the role of feedback in the workplace. The concept of feedback is well known as a gift (Friedrich, 2012). Mindful leaders’ perspective here is to â€Å"understand how to skillfully offer both positive feedback that encourages behavior and feedback that is meant to be developmental† (Friedrich, 2012, p. 72). Once the gift-giving and receiving mindset have been reinforced, next is the appropriate way to deliver feedbacks, in other words, how to talk to others. Namhata (2011) has discussed how to communicate efficiently and appropriately by using the P3 rules – practice, practice and practice (p. 36). Speaking is an art; it works better when it is well-prepared before initiating a constructive conversation; in contrast, if it has been delivered poorly even with good motive, the recipient might not willing to consider the suggestion. Next in Golnaz Sari and Sophia Seto (2011)’s â€Å"Max performance feedback† article, they illustrate the importance of feedback in the workplace (p. 14). In addition to that, they categories the types of feedbacks – â€Å"positive feedback, negative feedback and no response feedback† (Sadri Seto, 2011, p. 16)- and the impacts of each type to the employee, especially how detrimental the absence of feedback can be. Other than feedback itself, â€Å"the organizational context alsoShow MoreRelatedOrganizational Characterization And Social Exchange Theories1408 Words   |  6 Pagesaccurate correlation with the LMX quality of organizational and employee performance (Sun, Chow, Chiu, Pan, 2013). Meta-analysis were used to examine the correlations between LMX and workplace performance in subordinates. However, the meta-analysis for this study did not include correlation LMX quality and workplace performance for a supervisor (Chiaburu, Lorinkova, Van Dyne , 2013). Researchers suggest the subordinates in a lower-quality LMX relationship feel pessimistic about their job environmentRead MoreEmployee Engagement Market Utilizing A Software As A Service ( Saas ) Distribution Model981 Words   |  4 PagesiLead360 is a mobile application for companies that want to alleviate the pain of leadership feedback, empower their management teams, and increase organizational performance. Unlike others, iLead360 connects the dots by inspiring leadership behaviors that will engage employees and deliver increased joy and satisfaction to the workplace. iLead360’s analytics result in customized content based on feedback and workplace ratings to help leaders learn and grow as they build high performance work environmentsRead MoreUnderstand how health and safety legislation is implemented in the health and social care workplace1565 Words   |  7 PagesIn Health and Social Care Student Name Unit 3: Health and Safety in the Health and Social Care Workplace Assessor name: Christine Pratt Date of Issue Completion date 27/01/2014 18/04/2014 Student No. Submitted on Assignment title Learning Outcome Learning outcome Assessment criteria LO1 Understand 1.1 how health and safety legislation is implemented in the health and social care workplace 1.2 1.3 In this assessment you will Task have the opportunity to No. present evidence that showsRead MoreRecent Customer Service Issues Within Cricket Equip1429 Words   |  6 PagesRecommendations for customer service actions and improvement. 1020am - 1050am 5. Staff feedback on how customer service can be improved. 1050am - 1120am 6. Staff training needs of customer service. 1120am - 1150am 7. Meeting closure and conclusion. 1150am - 1200am Part B Meeting purposes: To identify the reasons for the customer service complaints and find out the ways to improve its customer service standard and levels. Seek feedback on ideas and customer service training requirements: †¢ Listening and activeRead MoreReasons For The Customer Service Complaints1455 Words   |  6 PagesTo identify the reasons for the customer service complaints and find out the ways to improve its customer service standard and levels. Seek feedback on ideas and customer service training requirements: †¢ Listening and active listening: Cricket Equip’s staffs need to improve the required skills of active listening. This includes seeking information from what customers have informed, confirmed what they have informed and interpreting their requirements. †¢ asking questions to gain information, clarifyRead MoreTraining And Development For Employees1008 Words   |  5 Pagesreporting suspicious activity in the workplace and the evacuation plan in case of an emergency. Workplace Conduct Workplace conduct is a topic covered comprehensively in most employee handbooks. But new employees should be given focused training on conduct so that they understand what kind of behaviour is expected of them in the workplace. Topics to cover include the company dress code, scheduled breaks, policies on any kind of employee harassment and policies on workplace violence. Positional TrainingRead MoreOrganizational Characterization And Social Exchange Theories1130 Words   |  5 Pagescorrelation with the LMX quality of organizational and employee performance (Sun et al., 2013). Chiaburu and associates (2013) used meta-analysis to examine the correlations between LMX and workplace performance in subordinates. However, the meta-analysis for this study did not include correlation LMX quality and workplace performance for a supervisor. Fein and colleagues (2013) mention that researchers suggest the subordinates in a lower-quality LMX relationship feel pessimistic about their job environmentRead MoreThe Theory And Integrated Control Theory976 Words   |  4 PagesControl Theory. The Integrated Control Theory offers a design for analyzing and processing work motivation and organizational problem solving. It allows individuals to develop expectations, plan and execute actions, receive environmental feedback, compare feedback to expectations and adjust b ehavior accordingly (Klein, 1989). Klein chose the name control theory because it is a compilation of various overlapping theories of motivation. The theory also incorporated behavioral changes. Klein s integratedRead MoreStephanie Beck Address Customer Needs Essay example1647 Words   |  7 Pagescould be implemented in a workplace to identify and analyse customer needs, wants and expectations? To identify customer needs, you should first determine who your potential customers are help you develop a more detailed picture of them and understand how to target them. Your workplace could implement a system where all existing customers are either sent out a survey or given a phone call to determine how satisfied your customers are with your service and to provide feedback on what they expect fromRead MoreDecision Making Of The Workplace965 Words   |  4 Pagesdecisions that we as individuals make can impact numerous of aspects of our life. According to authors Robins and Judge (2009), â€Å"decision making occurs as a reaction to a problem† (Robins Judge 2009, p. 147). It is important to truly understand the importance of the decisions that we make throughout our everyday life. With job rotation and the job characteristic model decision making is in the workplace is truly important. Decision Making in the Workplace As we make decision throughout our day